Key Account Manager
Rybnik / Remote
Applying!
Key Account Manager
At fireup.pro, we don’t just deliver software — we build long-lasting partnerships that bring real business value. Our clients stay with us for years, and it’s no coincidence. As an Account Manager, you’ll be a key player in maintaining and growing these relationships. You’ll act as a trusted advisor, connecting business needs with technical possibilities, and ensuring we continue to deliver top-tier solutions. You’ll be part of a team that values collaboration, understands the IT world, and builds meaningful client connections. If you’re looking for a role where you can thrive in a supportive, value-driven environment — let’s talk.
You will be responsible for:
- Managing key accounts and maintaining high levels of client satisfaction
- Building and nurturing long-term relationships with clients and international partners
- Identifying and driving upselling and cross-selling opportunities
- Overseeing development teams and ensuring smooth client collaboration
- Co-creating the sales strategy and expanding our partner network
- Preparing commercial offers and closing sales
- Handling documentation, reviewing contracts, and overseeing administrative flow
- Analyzing the market and competition, and reporting regularly
We expect:
- At least 3 years of experience in a similar role, ideally in the IT industry
- Strong understanding of the IT market and client needs
- A proactive, self-driven approach to finding and creating business opportunities
- Exceptional relationship-building and communication skills
- Experience in preparing and negotiating service contracts
- Ability to deliver impactful presentations and lead effective negotiations
- Regular client and partner engagement, and close collaboration with internal teams
- Fluent communication in Polish and English
- Excellent organizational skills and a results-driven mindset
Our offer:
- Employment based on your preferred form of cooperation (UoP/B2B)
- Hybrid work model (📍 Rybnik) with flexible conditions – you decide whether you work remotely or from the office
- Modern equipment and support from an experienced team
- Competitive benefits package:
- MultiSport card
- Private medical care
- Language learning support
- Training and course funding
- Life insurance
- Company phone
- Company breakfasts and lunches 🍎 twice a week
Our recruitment process:
01 / 05
